Custom Order Process

1) Submit a Custom Order Form to customer service with the details of your order (Product name, Item number, etcs)

2) Once the order form is received, an estimate including the order details and cost will be emailed to your address within 2 - 3 days. We do this to make sure there are no errors and you are getting exactly what you are ordering.

3) After you comfirm your order and payment has been approved, Kymahni will begin your product(s). Production time varies depending on items ordered please allow 4 - 6 days.

4) An email will be sent to inform you that your item(s) are completed and the date it will be shipped out. Allow 6 - 10 days for delivery. High quantity items (10 or more) delivery time is about 3 weeks.

*Please note that processing and shipping times indicated below  include weekends .*   *Alaska, Hawaii, Puerto Rico, and Virgin Islands have the same standard rate as U.S.*

Delivery in the U.S

Processing Time

Shipping Time

Delivery Time

Standard Shipping

2 - 3 Days

4 - 6 Days

6 - 10 Days

International Delivery

Processing Time

Shipping Time

Delivery Time

Standard Shipping

4 - 6 Days

6 - 10 Days

10 - 16 Days